FREQUENTLY ASKED QUESTIONS
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, get in touch with us.
WHAT ARE THE PAYMENT OPTIONS?
Credit cards, Debit cards, TNGO, DIRECT BANK TRANSFER
WHAT IS YOUR RETURN POLICY?
In the event that items in your order were incorrectly sent by us or your order was damaged during transit, contact us by phone or email within 48 hours of receiving your goods.
Phone: +6011 168 68 028
Unfortunately, we do not offer refunds to any changes of a customer’s order once it has been dispatched and therefore we stress that you choose carefully before checking out from our online store.
Damage During Transit
Do not sign with the courier until you have checked all goods are not damaged. If there are any items damaged in transit, send the package back to us and we will replace any damaged or broken items. If you sign, the insurance from Courier Company is void, the goods become your responsibility, and we will not be liable for replacing any damaged or broken items.
How much is shipping ?
Shipping costs will vary depending on your locations and the weight of your order.
How long will it take to get my order once it is paid?
we require at least 3~14 days notice to create and deliver your oder depending on your delivery location & courier company, so please take this into consideration when you are deciding when to place
How To Serve?
Mix in or sprinkle on top of daily meal or water or feeddirectly.
Why need Probiotic ?
Reduce Allergic symptons
Improves gastrointestinal symptoms example bloating, diarrhea
Premium Ingredients - S.Boulardi + Soft Shell Turtle Eggs etc
Improves Immune system
Reduces Bad Breath & Flatulence
Promote healthier skin, makes fur coat thicker & shiny .
Pay 1 price with many benefits，stay healthy & shining with pawbiotic+ fur booster.
Suitable for dogs & cats.